FAQs

If you buy through internet your admissions for the Festival of Life and Death, you will get your tickets after clicking on Buy. An email will be sent with a coupon that indicates your purchase was successful. You must print this coupon and present it on the park’s ticket booths along with the credit card you used and a valid ID.

No, the admission to the Festival of Life and Death for peninsula residents does not include the Xcaret México Espectacular show. 

If you don’t have an official ID as proof that you live in Quintana Roo, Campeche or Yucatanyou can buy Xcaret tickets at a regular price. 

No, there is not an additional discount for residents of Quintana Roo for the Festival of Life and Death tickets. There is a special rate for residentstherefore an additional discount cannot be applied 

The admission fee to the Festival of Life and Death Traditions for children living in Quintana Roo, Yucatan, Campeche or San Luis Potosí has a special presale price and a regular one as following: 

From August 15th to October 22nd: $179*. 

From October 23rd to November 2nd: $199*.

*Prices are in Mexican pesos. 

The admission fee for the Festival of Life and Death Traditions for adults that are residents of Quintana Roo, Yucatan, Campeche or San Luis Potosí has a special presale price and a regular one as following: 

From August 15th to October 22nd: $349*. 

From October 23rd to November 2nd: $399*. 

*Prices are in Mexican pesos. 

You can buy admissions for the Festival of Life and Death Traditions at www.festivaldevidaymuerte.com/en/ and by calling our Contact Center at 8333143. 

Courtesy tickets will be available through radio broadcasters and newspapers of Quintana Roo. The procedure for winning those tickets is not the responsibility of Xcaret. Courtesy tickets are also available through contests on Grupo Xcaret’s social networks. 

The types of admissions for the Festival of Life and Death are the following: 

For Peninsular Visitors

General admission – Available for residents of Quintana Roo, Yucatan, Campeche, and San Luis Potosí. Find what does your admission includes. 

General Admission + Xclusive Concert – Only for residents of Quintana Roo, Yucatan, Campeche, and San Luis Potosí. Besides the admission to the festival, includes a ticket for the Gala Concert with preferred seats, access to Xcaret from 1:00 PM, bottle of wine of your choicecheese and cold cuts table, 10% off at the Plaza shop, Photo Pass, and Activities. Find all the details here. 

For National Visitors

Xcaret Plus admission – Visitors from Mexico have 10% off the regular price. Find inclusions here. 

Xcaret by Night – Guests from all over Mexico get 10% off the regular price. Find all the details here. 

For International Visitors 

Xcaret Plus – For our visitors from all over the world. Check the details of your admission here

Xcaret by Night – For guests from around the globeFind details of this admission here. 

No, the parking service has no additional cost. When entering the complex, our staff will indicate you where you park your vehicle.

No, your admission to the Festival of Life and Death does not include any meal or beverages. However, there will be several options within the park at an additional cost.

Yes, the admission for Xcaret or Xcaret at Night includes the Xcaret México Espectacular Show.

If you have a regular admission for Xcaret or Xcaret at Night, you can stay at the park for the Festival of Life and Death Traditions for free. If you want to attend the Gala Concert at Gran Tlachco Theater, buy your tickets in advance since they are available at an additional cost.

The activities that your admission to the Festival of Life and Death Traditions include are for the whole family and in this edition the guest of honor will be the Mexican state of San Luis Potosí. There will be folkloric ballet shows, regional theater, pre-Hispanic expressions, dramatized tours, a self-guided tour through the cemetery, concerts, puppet show, multidisciplinary shows, community theater, visual arts, painting and photography expositions, plus a delicious food tasting and handmade crafts on exhibitions from San Luis Potosí and Quintana Roo, among many other things.

The Xantolos, Xantolitos Interactive Hacienda which is a pavilion for children and teens will have 21 interactive activities and workshops for the whole family. Discover the program here.

The days when the Festival of Life and Death Traditions take place are on October 30th and 31st, and November 1st and 2nd. There will also be activities on November 3rd at the Playa del Carmen City Theater secondary venue. Hotel Xcaret México will also be venue within its facilities from October 29th to November 3rd. 

No, the Gala Concert ticket does not include any food or beveragesHoweverthere will be several options available at the park at an additional cost. 

No, there is not allowed to take a professional camera to the Gala ConcertOnly press and authorized crew can enter with professionale equipment to the event 

Yes, children can attend the Gala Concert accompanied by an adult 

The Gala Concert will last about 90 min.  

The Gala Concert will start at 10:00 PM. It is recommended to enter the theater at least 15 min before it starts.

The Gala Concert will take place at the Gran Tlachco Theater in Xcaret park. 

The Gala Concert tickets for adults and children have the following prices 

Concert Level 1 

From August 20th to October 22nd – $799*. 

From October 22nd to November 1st – $949*. 

Concert Level 2 

From August 20th to October 22nd – $550*. 

From October 22nd to November 1st – $630*.  

View the Gran Tlachco Theater map here. 

*It is required to have an admission for the Festival of Life and Death Traditions or Xcaret park to buy a concert ticket. Prices are in Mexican Pesos (MXN).

If you already have an admission to the Festival of Life and Death, you can buy a Gala Concert ticket by calling our Customer Service Center at our local numbers (998) 883-3143, (984) 206-0038 or toll free 1-855-326-0682.

No, your admission to the Festival of Life and Death does not include access to the Gala Concert.

No, the admission to the Festival of Life and Death does not include transportation. However, the ADO bus line will have available routes on the festival days that you can buy in the ADO sale points at shopping malls or on the ticket booths at the Cancun, Playa del Carmen, Tulum, Chetumal, and Merida bus stations.

The departure schedule for ADO buses for the Festival of Life and Death visitors are as following:

Cancún – Xcaret

303112
11:30 a.m.11:30 a.m.11:30 a.m.11:30 a.m.
2:40 p.m.2:40 p.m.
2:30 p.m.2:30 p.m.2:30 p.m.2:30 p.m.
2:45 p.m.
3:00 p.m.3:00 p.m.3:00 p.m.3:00 p.m.
3:30 p.m.3:30 p.m.3:30 p.m.
4:00 p.m.4:00 p.m.4:00 p.m.
4:30 p.m.4:30 p.m.
5:00 p.m.
5:30 p.m.5:30 p.m.
9:25 p.m.
10:00 p.m.10:00 p.m.
10:15 p.m.

Playa del Carmen – Xcaret

303112
3:45 p.m.3:45 p.m.3:45 p.m.3:45 p.m.

Xcaret – Playa del Carmen-Cancún

303112
9:00 p.m.9:00 p.m.9:00 p.m.9:00 p.m.
9:45 p.m.9:45 p.m.9:45 p.m.9:45 p.m.
9:55 p.m.9:55 p.m.9:55 p.m.9:55 p.m.
10:15 p.m.10:15 p.m.10:15 p.m.10:15 p.m.
10:30 p.m.10:30 p.m.10:30 p.m.10:30 p.m.
10:45 p.m.10:45 p.m.10:45 p.m.10:45 p.m.
11:00 p.m.11:00 p.m.11:00 p.m.11:00 p.m.
11:10 p.m.11:10 p.m.11:10 p.m.11:10 p.m.
11:20 p.m.11:20 p.m.11:20 p.m.
11:30 p.m.11:30 p.m.
11:40 p.m.11:40 p.m.11:40 p.m.
11:45 p.m.11:45 p.m.11:45 p.m.
11:50 p.m.11:50 p.m.11:50 p.m.11:50 p.m.
11:55 p.m.
11:59 p.m.11:59 p.m.11:59 p.m.11:59 p.m.
12:10 a.m.*
12:20 a.m.*12:20 a.m.*
12:30 a.m.*12:30 a.m.*12:30 a.m.*
12:35 a.m.*12:35 a.m.*
12:40 a.m.*
12:50 a.m.*
1:00 a.m.*1:00 a.m.*

BUY ADO TICKETS

*After midnight departures 

It is required to have an admission for the Festival of Life and Death Traditions or Xcaret park to buy a concert ticket.

Children up to 5 years of age have free access to the Gala Concert and must sit on their parents legs. Minors from 5 to 11 years pay full ticket price. It’s mandatory to present an official ID at the park’s entrance (CURP, School ID).

It’s mandatory to present the purchase confirmation printed and an official identification of all the assistants to the event (IFE or INE, Driver’s License or FM3).

Changes, refunds and/or cancellations of the event will be made due to force majeure only.

The payment methods available to buy an admission for the Festival of Life and Death include credit or debit card through our website, or by calling to our Customer Service Center.

There will be different activities at the secondary venues of the Festival of Life and Death Traditions. On November 3rd, the Playa del Carmen City Theater and Hotel Xcaret México will have several presentations. Check out the program.

The secondary venues that the Festival of Life and Death Traditions will have include the Playa del Carmen City Theater on November 3rd. Hotel Xcaret México will also be a secondary venue with several artists performing the same shows presenting at Xcaret. Find more about the events and schedules here.